Customer Service Rep

Harmony Fire is seeking a Customer Service Representative to assist customers in New York. **What you'll do** - Respond to customer inquiries via phone, email, and chat - Resolve customer issues and maintain satisfaction - Provide accurate product information and troubleshooting - Log interactions in CRM system and collaborate with internal teams **What they're looking for** - Excellent communication and problem-solving skills - Ability to remain calm under pressure - Detail-oriented with strong organizational abilities - Customer-focused mindset with professional demeanor **Details** - Location: New York, United States - Type: Full Time - Salary: null