Customer Success Manager II - San Francisco, CA

OpenGov

Standort: US | California | San Francisco, United States

Anstellungsart: full time

**Customer Success Manager II** at OpenGov in San Francisco, United States **What you'll do** - Own the end-to-end lifecycle for a portfolio of ~80 customers - Use data-driven insights to identify "at-risk" accounts and develop plans to secure renewals - Manage the full renewal cycle to maintain high Net Revenue Retention - Conduct regular executive business reviews to align OpenGov's value with customer goals **What they're looking for** - 1.5+ years of experience in Customer Success or Account Management within SaaS - Passion for building a career in Customer Success - Experience managing high-volume customer portfolios - Strong organizational and relationship-building skills **Details** - Location: San Francisco, United States - Type: FullTime - Salary: null

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